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Call Matthew

0421 899 671

Frequently Asked Questions

Frequently Asked Questions

How often should I have a carpet cleaning service?
Depending on the traffic and residents of your home, we recommend at very least a steam cleaning during a summer period and dry cleaning in the Winter.

Do you guarantee a quality service?
We stand by our expert quality of service and promise to our absolute best on the service and improve quality of living.

Can I change my cleaner if I am unhappy?
It is unlikely we will leave you unhappy with our service but if such an incident would occur, we can only wish you our best with your new service.

Do I need to provide cleaning equipment and products?
Priceless Carpet & Grout Cleaning Service provide all items and equipment required for the job, so you can sit back, stress free and know we have it all taken care of.

What if something is damaged while cleaning my home?
We are fully insured in the unlikely event of any damage.

How do I pay for the Service?
We take cash and we have a mobile EFTPOS service.

What if I need to change the scheduled cleaning?
Please contact us as soon as possible and we will arrange a new time and date more suitable for your needs.

Is the person coming into my home screened for suitability?
Not only do we have police clearance but we are a family organization and fully understand your concern, our business is built on trust.

Do I need to be home when a cleaner service my home?
Options on such matters can be discussed while booking an appointment.